Please give us as much notice as possible of your travel plans, always indicating the date and time of drop-off and the date, flight number and ETA of pick-ups. We always request flight return numbers when the return date is booked so that we can monitor the flight arrival time and ensure that we are waiting for you when the plane lands. If there is a delay we will always wait for you. Please arrive within the allotted time specified in your booking confirmation. If you are going to be more than 10 minutes late then please let us know with a phone call to your airport representative.
Changes to bookings can be made by telephone or email. We respond to all emails within 48 hours so if you do not hear back from us then it means that we have not seen your email and may not have received it.
We wish to remind all our customers that the use of a face mask is obligatory. The driver will use a seat cover and disinfect the handles, steering wheel, etc before handing over the keys at the airport. We please ask all our customers to help us in keeping all clients and staff safe by taking these precautions and by practicing social distancing. The procedure for dropping off and collecting your car may vary depending on the situation.